Word-of-mouth plays an integral role in the success of any cosmetic dentistry practice. Traditionally, patients would discuss their experiences, whether positive or negative, with immediate family and friends. However, the expansive reach of search engines and the popularity of social networks has given a new, more powerful voice to patients.
We are well-versed in the limitless channels current and potential patients turn to when researching a dental practice, and we are well-equipped to handle all degrees of positive and negative sentiment thanks to a multifaceted online reputation management strategy. Our goal is to capitalize on a patient’s first impression by monitoring your professional brand and preserving its integrity to create a lasting relationship and loyal patient.
More reviews means more patients
Since 91 percent of consumers read reviews before making a purchase, you can’t afford to ignore your online reviews.
We’ll help build good reviews, ensuring your dental practice’s online reputation will have higher positive review average. Get more positive reviews across the most important directories and search engines.
Protect against negative reviews
Bad reviews affect your practice’s reputation in the long term and can severely damage your office’s brand within your community. They’re extremely powerful because, unlike social network content, they’re prominent in search engine results.
With our new patient program you’ll receive instant text message or email alerts when neutral or negative reviews are posted, keeping you in control of the conversation.